Me, Myself, and AI

With the acquisition of the Caper cart, a technology-enabled shopping cart,
grocery-delivery company Instacart began bridging the gap between online and in-person shopping. On today’s episode, David McIntosh, the company’s former chief connected stores officer, joins host Sam Ransbotham to share how physical AI is helping shoppers track
their purchases, retailers manage inventory, and product manufacturers stock the right items at the right times.

Guest bio:

David McIntosh is Instacart’s former chief connected stores officer, where he led the company’s in-store offerings including Caper, an AI-powered smart-cart, enabling retailers to deliver seamless omnichannel retail experiences across online and in-store.

Prior to joining Instacart in 2021, McIntosh was the CEO and cofounder of Tenor, a leading GIF and expression search engine integrated into top messengers including WhatsApp, Discord, and iMessage, which Google acquired in 2018. At Google, McIntosh grew Tenor to over one billion users and more than one billion queries per day.

McIntosh was previously named Forbes 30 under 30 in consumer technology. He attended the University of California at Berkeley and studied electrical engineering and computer sciences.

Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder.

We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

Erik Brynjolfsson has a challenge for anyone worried about artificial
intelligence: Stop asking what AI will do to us, and start asking what
we will do with AI.

In this episode, the Stanford University economist explains why technology isn’t the biggest barrier to progress — people, organizations, and institutions are. Drawing on new research into AI’s impact on jobs, productivity, and economic growth, he argues that the future isn’t predetermined: It will be shaped by the choices we make today. This is a timely conversation about human agency, shared prosperity, and why the most important AI breakthroughs may have less to do with technology than with how we use it. Read the episode transcript here.

Guest bio: Erik Brynjolfsson is the Jerry Yang and Akiko Yamazaki Professor and senior fellow at the Stanford Institute for Human-Centered AI, and
director of the Stanford Digital Economy Lab. He is also the Ralph
Landau Senior Fellow at the Stanford Institute for Economic Policy
Research, professor by courtesy at the Stanford Graduate School of
Business and Stanford Department of Economics, and a research associate
at the National Bureau of Economic Research.

A best-selling author, Brynjolfsson focuses his research on examining the effects of information technologies on business strategy, productivity and performance, digital commerce, and intangible assets.

Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder.

We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

Today’s episode, the final one of Season 13, explores how Bank of America is preparing a massive global workforce for an AI future through upskilling and reskilling. Bernard Hampton, head of the financial institution’s Academy, explains how the learning and development organization focuses on workforce agility and a building combination of technical and soft skills.

Bernard outlines a three-level approach to adopting artificial intelligence
and shares situations in which he feels humans need to stay in the loop. Read the episode transcript here.

Guest bio:

Bernard Hampton leads The Academy, which is responsible for onboarding and upskilling more than 200,000 employees as Bank of America’s chief people organization. The Academy, a team of more than 1,000 dedicated professionals, provides expert facilitation and coaching, compliance education, and immersive technology.

Hampton joined the bank in 2004 and has served in many leadership roles, including as a consumer banking division executive. In addition to serving as the bank’s executive market sponsor for the West Palm Beach market, he is an executive sponsor for multiple employee engagement groups, networks, and development programs including the Intergenerational Employee Network.

Hampton also serves on the global advisory board for Operation Hope, and he is a Herndon Directors Institute fellow and a 2022 inductee to the Executive Leadership Council. He also serves as an executive board member of the Urban League of Palm Beach County.

Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder.

We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

ME, MYSELF, AND AI® is a federally registered trademark of Massachusetts Institute of Technology. All rights reserved.

On today's episode, Philips’s chief medical officer Carla Goulart Peron shares how artificial intelligence is reshaping health care — not by replacing clinicians but by expanding access, improving diagnostics, and freeing doctors to focus more time on patients. Drawing on her experience practicing medicine in Brazil’s strained public health system, she explains how technologies like AI-assisted imaging and remote collaboration can bridge critical gaps in care. Carla also explores the challenges of trust, bias, interoperability, and women’s health data in the next era of AI-enabled medicine. She offers a grounded, global perspective on how technology can make health care more human. Read the episode transcript here.

Guest bio:

Dr. Carla Goulart Peron is chief medical officer at Philips. A physician by training, she leads the global team shaping the health technology company’s medical strategy for achieving scientific excellence across medical affairs, clinical research, medical safety, and health economics. Before joining Philips, she was vice president and chief medical officer for surgical innovations and robotics at Medtronic.

Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder.

We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

ME, MYSELF, AND AI® is a federally registered trademark of Massachusetts Institute of Technology. All rights reserved.

On today’s episode, Andrew Palmer, senior editor at The
Economist, describes how organizations can experiment with
generative AI while balancing speed, quality, and risk. At his own
organization, Andrew and others test AI with human oversight to develop editing and publishing efficiencies.

As the host of The Economist’s Boss Class podcast, Andrew speaks with leaders as well as early-career professionals, and highlights interesting insights from recent conversations around skills and hiring. Read the episode transcript here.

Guest bio:

A senior editor at The Economist, Andrew Palmer writes about
the workplace for the “Bartleby” column and hosts Boss Class,
a limited-season podcast about management. His previous roles at the
publication, which he joined in 2007, include Britain editor, executive editor,
business-affairs editor, head of the data team, Americas editor, finance editor, and banking correspondent.

Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder.

We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

ME, MYSELF, AND AI® is a federally registered trademark of Massachusetts Institute of Technology. All rights reserved.