Burnout To All Out Podcast

• 321: What’s Hiding in Your Medical Records? The 5 Patterns That Matter with Ashley Davis

  In this Elevate 360 Summit episode, Melissa sits down with Ashley Davis – former OB nurse turned founder of Illuminate Legal Nurse Consulting – who now leads a team of 12 specialized nurses reviewing medical records for personal injury and medical malpractice cases.Ashley doesn’t just summarize records. She investigates them. Her work uncovers documentation discrepancies, audit trail irregularities, and strategic vulnerabilities that can completely shift case strategy, settlement posture, and how attorneys prepare for depositions.They dig into how Ashley went from bedside nursing to running a niche legal nurse consulting firm, what most attorneys are missing in the chart, and the five medical record patterns that can quietly undermine a case if you’re not looking for them.TakeawaysInconsistencies in the reported mechanism of injury can create major credibility issues.Conflicting descriptions of pain, symptoms, or events can shift both plaintiff and defense strategies.High pain scores without matching clinical indicators often signal deeper review is needed.Treatment gaps and missed appointments influence how damages are evaluated.Preexisting conditions must show true aggravation — not just correlation.Attorneys often overlook patterns hidden in plain sight.Strategic medical insight is a competitive advantage when done correctly.Healthcare providers can become entrepreneurs with the right plan and mindset.Small steps taken consistently build confidence — and momentum.A blend of tactical strategy + inner work (Elevate 360) accelerates both personal and business growth.Topics discussed in this episode:medical record analysis for attorneysmechanism of injury inconsistenciesconflicting injury descriptions + progressionpain scores without clinical correlationgaps in treatment and non-compliancepreexisting conditions vs true aggravationplaintiff vs defense strategy considerationsusing AI safely for case strategyleading and mentoring a team of specialized nursesmindset + confidence for healthcare providers becoming entrepreneursElevate 360 clarity, alignment, and next-step planningBUSINESS RESOURCES:▶ Ready to upgrade your leadership and surround yourself with high-performing entrepreneurs? Get a $1 preview inside Melissa’s private community, The Hive: https://burnouttoallout.thrivecart.com/hive-preview/▶ FREE Daily Lead Gen Checklist: http://www.burnouttoallout.co/linkedin-checklist▶ For more resources and information on Melissa’s current offerings: www.burnouttoallout.co Connect with Melissa:〉LinkedIn™: https://www.linkedin.com/in/melissa-henault/〉Instagram: https://www.instagram.com/melissa_henault/〉Get text updates by texting ALL OUT to +1 704-318-2285Connect with Ashley Davis:▶ Download Ashley’s free guide: Top 5 Medical Record Red Flags That Can Make or Break Your Caseredflags.illuminatelnc.com▶ Connect with Ashley on LinkedIn™:

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• 320: The Art of the Pivot: Navigating Crisis, Growth, and Clarity with Renee Williams

  When your business hits a wall, is it really “sudden”… or were the warning signs there all along?In this Elevate 360 Summit episode, Melissa sits down with Renee Williams—strategic consultant, fixer, corporate dropout, and the calm “chaos whisperer” that high-performing women CEOs call when growth gets messy, systems crack, or big pivots are on the table.Drawing from her background supporting multi-billion-dollar mergers and acquisitions, Renee now helps founders regain control when the back end is breaking, teams are stalling, or the business has outgrown its old way of operating. Her grounded, direct style brings structure and confidence to leaders who feel buried under decisions, fires, and moving pieces.Together, she and Melissa dig into crisis vs. growth, operational breakdowns, misaligned hires, pivot timing, and how to stop ignoring the “pebbles” before they turn into full-blown boulders. If you’ve been feeling friction in your people, processes, profits, planning, or public perception, this conversation is going to hit a little close to home—in the best way.TakeawaysCrisis rarely happens overnight—most CEOs miss the early “pebbles” because they’re focused on what they’re great at and ignoring what’s quietly breaking.Operational breakdowns almost always point back to one of five areas: people, processes, profits, planning, or public perception.Growth exposes what you’ve outgrown—especially team members who no longer fit the pace, skill level, or mindset required.Leaders who avoid hard conversations become the bottleneck; leaders who “hire slow and fire fast” create stability.Don’t let sunk-cost fallacy keep you stuck—if the plan isn’t working, stabilize, reassess, pivot, and lead.Good planning matters, but so does the willingness to abandon the plan when real-time data tells the truth.Coaching and mentorship create the mindset shifts CEOs need to expand beyond their own limits—talent alone will only take you so far.Stillness is a superpower. CEOs make their best decisions when they can step out of the chaos and hear themselves clearly.Topics discussed in this episode:crisis mitigation for CEOsthe five operational areas that signal breakdownpeople issues: right person, wrong seatteam bottlenecks and growth misalignmentoffboarding with clarity and leadershipsystems, process gaps, and automation needsprofit management and financial preparednessstrategic planning vs. reactive decision-makingsunk-cost fallacy and knowing when to pivotmindset blocks during seasons of growthconfidence, clarity, and the inner work behind leadershiphow coaching accelerates a CEO’s evolutionRenee’s personal pivot after a life crisisembodying the 360-degree approach in businessBUSINESS RESOURCES:▶ Ready to upgrade your leadership and surround yourself with high-performing entrepreneurs? Get a $1 preview inside Melissa’s private community, The Hive: https://burnouttoallout.thrivecart.com/hive-preview/▶ FREE Daily Lead Gen Checklist: http://www.burnouttoallout.co/linkedin-checklist▶ For more resources and information on Melissa’s current offerings: www.burnouttoallout.co Connect with Melissa:〉LinkedIn™:

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• 319: From Hustle to Homeowner: An Entrepreneur’s Guide to Getting Mortgage-Ready with Julie Eccleston

  If you’ve ever thought, “I make great money, but I could never get approved for a mortgage as an entrepreneur,” this one is for you.In this Elevate 360 Summit session, Melissa sits down with Julie Eccleston – seasoned sales manager for one of the nation’s largest lenders, executive loan officer, and founder of Home Ownership U. With nearly 20 years in mortgage lending, Julie has personally served over 1,500 families and worked behind the scenes on thousands more as a suspense analyst helping “off the rails” files get back on track.She brings a stat that will make your jaw drop: there are roughly 34.8 million small business owners in the U.S., but 49% of them are denied when they apply for a mortgage, compared to around 12% of traditional borrowers.In this conversation, Julie breaks down what underwriters are really looking at (ability and desire to pay), why your tax returns matter more than your Stripe screenshots, how different stages of self-employment change your options, and what to do now if homeownership is a goal for 2025 or 2026.If you’re W-2 with a side hustle, newly self-employed, or fully in your boss era and wondering how to not torpedo your mortgage approval with aggressive write-offs, this episode will help you build a game plan instead of guessing.TakeawaysUnderwriters always come back to four things: income, assets, property, and credit—plus whether you have both the ability and the desire to pay the loan back.For self-employed borrowers, lenders primarily look at your last two years of tax returns and the bottom line, not just what hits your bank account.The stage you’re in matters: W-2 with a side hustle, newly self-employed, 1–2 years in, and 2+ years self-employed all come with different paths and options.Heavy write-offs may feel great at tax time, but they can absolutely shrink your lendable income and get your file denied if there’s no strategy.Not all loans are created equal: beyond conventional and government-backed loans, non-QM options (bank statement loans, P&L loans, asset-based loans, DSCR) can open doors for entrepreneurs who don’t fit the traditional mold.Getting fully underwritten before you shop (not just “pre-qualified”) is crucial for self-employed buyers so you don’t fall in love with a home you can’t actually close on.The right lender should be able to explain how they calculate your income, what programs they’re recommending and why, and show real experience working with self-employed borrowers.Topics discussed in this episode:homeownership for entrepreneurslender and underwriter logicincome, assets, property, creditW-2 + side hustle vs fully self-employedtax returns, write-offs, and net incomeprofit and loss statements and separate business accountsconventional, FHA/VA/USDA, and non-QM loan optionsbank statement loans, asset depletion, DSCR loansquestions to ask any lender before you work with thembuilding a timeline and strategy to get mortgage-readyLinkedIn™BUSINESS RESOURCES:▶ Ready to upgrade your leadership and surround yourself with high-performing entrepreneurs? Get a $1 preview inside Melissa’s private community, The Hive: https://burnouttoallout.thrivecart.com/hive-preview/▶ FREE Daily Lead Gen Checklist: http://www.burnouttoallout.co/linkedin-checklist▶ For more resources and information on Melissa’s current offerings:

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• 318: Investing Under the Sun: International Real Estate for Everyday Investors with Junior Bourassa

  What if your next investment property was not across town, but across the ocean?In this Elevate 360 Summit episode, Melissa sits down with Junior Bourassa, an international real estate advisor with over a decade of experience helping clients buy in sunny, sought after destinations like Portugal, Mexico, the Dominican Republic, and Dubai.Junior and his team at Sunset Real Estate specialize in working with investors who want to build wealth through global real estate, without having to be on the ground in every country. Most of his clients never even get on a plane before they buy. Instead, they rely on his due diligence, trusted developer relationships, and legal protections to confidently invest overseas.In this conversation, Junior and Melissa talk about why international real estate can be a powerful way to diversify beyond traditional retirement accounts and company stock, the importance of vetting developers and legal teams, how tax incentives work in places like the Dominican Republic, and why you do not need to be a millionaire to start investing abroad.If you have ever been curious about owning property under the sun in another country but felt intimidated or unsure where to start, this episode will open your mind and calm your nerves.TakeawaysInternational real estate is not just for the ultra wealthy. Everyday investors are buying condos and villas abroad, often starting with one property and building from there.Trust and due diligence are everything. Sunset Real Estate spends one to two years vetting developers, markets, and legal structures before ever presenting a project to clients.You are not sending money into the void. Clients sign contracts directly with vetted developers, backed by top local law firms and protective clauses that safeguard their investment.Different countries offer different advantages. For example, the Dominican Republic has tax exemption programs that remove transfer taxes and municipal property taxes for many years.Appreciation can be significant in certain markets like Dubai, where pre construction properties can see major value increases by the time the keys are handed over.Diversification matters both across asset classes and within real estate itself. Holding property in multiple countries spreads risk across different laws, tax systems, and economies.You cannot fully learn this from the sidelines. Making that first investment with guidance is often the best way to truly understand how global real estate works and build confidence for future deals.Topics discussed in this episode:international real estatediversification and wealth buildingbuying property in Portugal, Mexico, Dominican Republic, Dubaivetting developers and legal teamstax incentives and exemptionsworking with international advisorsfirst time investors and mindsetrisk mitigation beyond 401(k)s and company stockpre construction investing and appreciationElevate 360’s 360 degree approach to wealth and legacyLinkedIn™BUSINESS RESOURCES:▶ Ready to upgrade your leadership and surround yourself with high-performing entrepreneurs? Get a $1 preview inside Melissa’s private community, The Hive: https://burnouttoallout.thrivecart.com/hive-preview/▶ FREE Daily Lead Gen Checklist: http://www.burnouttoallout.co/linkedin-checklist▶ For more resources and information on Melissa’s current offerings:

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• 317: Scale Without Chaos: The Five Systems Every Small Business Needs with Kathy Feather

  You can have the clients, the offers, and the revenue… and still be completely capped by your back end.In this Elevate 360 Summit episode, Melissa sits down with Kathy Feather, founder of K. Feather Solutions and creator of the Blueprint to Freedom process. Kathy helps coaches and course creators reclaim their time and amplify their impact through smart business optimization, tech strategy, and operational systems.If your business felt manageable when it was smaller and now feels like a constant game of catch-up, this is for you.Kathy breaks down the five core tech pillars every small business needs in place to not just survive growth, but actually thrive through it. From your CRM to project management, financial systems, security, and external communications, she shows you how to stop bleeding time, money, and energy on chaos in the back office.If you’ve ever wondered why you can’t seem to break past a certain revenue ceiling without burning out, this episode will make it painfully clear what’s going wrong behind the scenes—and what to fix first.TakeawaysGrowth doesn’t just mean more clients; it also means more complexity, offers, team, and data—and your back end has to be built to handle it.A proper CRM (relationship hub) becomes the single source of truth for your clients, offers, touchpoints, and key dates—spreadsheets will only take you so far.A solid project management system lets you track delivery, capacity, timelines, and profitability at a glance, instead of living in scattered task lists and email threads.Financial management tools (invoicing, payments, expenses, and reporting) determine whether you’re running a business or just an expensive hobby.Security is not optional—small businesses are heavily targeted for cyber incidents, and protecting client data, payment info, and access points is non-negotiable.External communication tools (email marketing, websites, client updates) are how you stay visible and differentiate yourself in crowded online spaces.You should always design process first, tech second—software should support your workflows, not dictate confusing workarounds.Assessing your current tech stack with a simple scorecard can reveal gaps, wasted money on unused tools, and clear next steps toward a scalable back end.Topics discussed in this episode:business optimizationsmall business tech foundationsCRM and client managementproject management systemsfinancial tools and cashflowcybersecurity and data protectiondisaster recovery planningexternal communications and marketing toolsoperational capacity and scalabilityElevate 360LinkedIn™BUSINESS RESOURCES:▶ Ready to upgrade your leadership and surround yourself with high-performing entrepreneurs? Get a $1 preview inside Melissa’s private community, The Hive: https://burnouttoallout.thrivecart.com/hive-preview/▶ FREE Daily Lead Gen Checklist: http://www.burnouttoallout.co/linkedin-checklist▶ For more resources and information on Melissa’s current offerings: www.burnouttoallout.co Connect with Melissa:〉LinkedIn™: https://www.linkedin.com/in/melissa-henault/〉Instagram:

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