AI Australia Podcast

• From Human to Agentic: What it takes to be an AI-Native business

  In this episode, we talk with David Hyman, CEO and co-founder of Lendi Group, the company behind Australia's leading digital mortgage brand, Lendi, and the iconic Aussie franchise. David shares his journey from founding Lendi in 2013 with a vision for digital-first mortgages, to the acquisition of Aussie Home Loans, and the launch of the company's "find, buy, and own" property ecosystem. We chat to David about Lendi Group’s bold move to become an "AI-native" business by 2026. David explains that this isn't just about using AI tools, but about fundamentally redesigning the business to be built on an agentic-first model, which he likens to moving from human motion to "agentic motion." He discusses the challenges of this transformation, particularly the people side of change, highlighting the need for C-suite leadership and radical transparency. David also provides key insights for business leaders, emphasising that you can’t have a separate AI and business strategy—they must be one and the same. He shares his thoughts on the future of AI-native businesses, the potential risks of this approach, and personal use of AI tools, including an AI-powered life coach and a health diagnostic tool.

  --------  

  46:15

  --------

  46:15
• AI's Palm Pilot Era: Why we're using a game-changing tech all wrong

  In this episode of the AI Australia podcast, hosts Kat and Emma speak with David Brudenell, Executive Director of Decidr, an Australian AI software company. David, a veteran of the tech and venture capital sectors, shares his journey into AI, beginning with a "human-in-the-loop" product he co-founded in 2012. The conversation covers the state of AI today, with David likening the current landscape to the "Palm Pilot era"—a time of remarkable technology being used in the wrong way. He explains that businesses are trying to fit probabilistic AI tools into deterministic, human-centric workflows, leading to inefficiencies. David also discusses his recent research on AI readiness in Australia, revealing that while 83% of businesses see AI as important, less than half are actively implementing it. He attributes this to factors like analysis paralysis and concerns about costs and the rapid pace of model updates. He also advises leaders to treat their AI strategies like "ice cream in the sun," as they will quickly become outdated.

  --------  

  48:25

  --------

  48:25
• The AI-First Shift: How Brands Can Win in the Age of Generative AI

  In a world where nearly half of Australians have adopted generative AI, traditional marketing is being reshaped. This episode features Celia Harding, an expert in Language Engine Optimisation (LEO), who explains why brands must adapt their strategies to be visible in AI-generated answers. We discuss the differences between LEO and SEO, how various AI models like Gemini and ChatGPT have unique "personalities" that influence their search results, and why third-party endorsements are more crucial than ever. We also explore the coming wave of "agentic commerce," where AI will make purchases on our behalf, and what brands need to do now to prepare.   If you're interested in finding out more on LEO or LEOPRD....   Download LEOPRD's Reputation to Revenue Report, your roadmap to mastering brand visibility in the age of AI.  Connect with Celia Harding on Linkedin.      Click here to find out more on Mantel and our Executive AI literacy program 

  --------  

  35:36

  --------

  35:36
• Don't build AI into broken processes: Unlocking business potential with Process Mining

  In this episode, we chat with Professor Wil van der Aalst, the "Godfather of Process Mining." He's the brains behind a multi-billion dollar industry that started 25 years ago in his quest to understand what organisations are actually doing, not just what they think they're doing. Wil dives into why he believes companies need to use process mining to get their houses in order before throwing AI at their problems. Using real-world examples—from streamlining a sales process to solving flight delays at an airport—he shows how this tech uncovers hidden inefficiencies and bottlenecks. He also shares his thoughts on why Australia is slower at adopting process mining, even with great research happening in local universities. A key takeaway? Transparency is crucial, but it requires top-down support to overcome resistance to change.

  --------  

  35:20

  --------

  35:20
• The Human Touch: Navigating AI in Finance and Beyond

  In this episode, May Lam, Chief Information Officer at Australian Payments Plus, shares her incredible journey from a software engineer tackling Y2K bugs to a leading voice in payments and AI. Drawing on her extensive experience across banking, FinTech, and the public sector, May unpacks the transformative power of AI in the financial industry. She outlines three key pillars of opportunity: the "internet of me" for hyper-personalisation, the "economy of we" for shared growth, and the "power of now" for instant, trustworthy services. May also discusses the crucial need for robust AI guardrails, emphasising the importance of data governance, holistic ethical frameworks, and a national strategy to navigate the risks. She provides insights on how AI is projected to impact the Australian economy, predicting a significant shift in the job market by 2030. Highlighting the importance of fostering critical thinking and self-confidence in the next generation, she offers a compelling vision for how we can use AI as a companion and a tool to enhance human capabilities, rather than replace them.

  --------  

  25:02

  --------

  25:02

Más podcasts de Economía y empresa

Podcasts a la moda de Economía y empresa

Acerca de AI Australia Podcast

AI Australia Podcast: Podcasts del grupo