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Something You Should Know

Mike Carruthers | OmniCast Media
Something You Should Know
Último episodio

1336 episodios

  • Something You Should Know

    Secrets to Getting Great Customer Service & The Curious Story of Remote Controls

    17/09/2026 | 49 min
    Certain smells can instantly transport you back to another time and place — sometimes more vividly than a photograph ever could. Why is your sense of smell so closely tied to memory, and why are those memories often so emotional? Listen and find out. https://magazine.hms.harvard.edu/articles/connections-between-smell-memory-and-health

    Getting good customer service can feel like an obstacle course. You can’t reach a human being, the chatbot sends you in circles, you wait on hold forever, and sometimes it seems as if the company would simply prefer that you give up. So what actually works when you have a problem and need someone to fix it? Christopher Elliott has spent years helping consumers get results, and he explains the strategies that work, the mistakes that can make things worse, and how some companies manage to provide extraordinary service while others fail miserably. Christopher is a consumer advocate and nationally syndicated columnist who writes the newsletter Elliott Confidential. You can find his work and subscribe at https://www.elliott.org. His podcast is at https://www.elliottshow.com.

    Remote controls are incredibly convenient — right up until you lose one in the couch cushions or stare at a row of buttons you have never pressed and have no idea what they do. And the remote has changed far more than just the way we watch television. The surprisingly interesting story of how remote controls came to be, how they changed our behavior, and where they may be headed next is told by Caetlin Benson-Allott. She is a professor of English and Film & Media Studies at Georgetown University and author of the book Remote Control (https://amzn.to/4xDig5W).

    Why do your fingers and toes get all wrinkly after you’ve been in the water for a while? It turns out it is not simply because your skin soaks up water. Your body is actually doing something quite deliberate — and scientists think there is a very practical evolutionary reason for it. https://health.clevelandclinic.org/why-water-makes-your-skin-look-like-a-prune-and-not-a-plum

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    TREES.COM: Right now, ⁠⁠https://Trees.com ⁠⁠have great deals on planting essentials, up to half off on select plants. And listeners to our show get 20% OFF their purchase when using the promo code SYSK at checkout.

    MONARCH: Write your own money story with Monarch! Use promo code SYSK at ⁠⁠⁠https://Monarch.com⁠⁠⁠ to get your 1st year of Monarch Core half off at just $50

    VINTED: Ready to clean out your closet and make some extra money?Download the Vinted app for free and start listing! With no seller fees, you keep every dollar you earn and for a limited time, enjoy free shipping in the US on Vinted.

    WAYFAIR: Ready to upgrade your home for way less? Head to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Wayfair.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ right now to shop all things home and get your space ready for less.

    QUINCE: Find your next Fall favorites at Quince! Go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Quince.com/sysk⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for free shipping on your order and 365-day returns. Now available in Canada, too!

    DELL: Built for those who want better. The Dell XPS, built for you!

    INDEED: Get a $75 Sponsored Job credit to help get your job the premium status it deserves at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Indeed.com/PODCAST⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
    Learn more about your ad choices. Visit megaphone.fm/adchoices
  • Something You Should Know

    SYSK TRENDING - Curious Quirks of the Human Brain

    15/09/2026 | 23 min
    Why does time seem to move faster and faster the older you get? Summers that once felt endless suddenly seem to disappear in a flash. There are some intriguing theories about why our perception of time changes — and what may actually slow it down.

    Your brain is constantly interpreting the world, making predictions and influencing what you think and do — usually without you realizing it. That helps explain some surprisingly common quirks of human behavior. Why do we tend to believe we have more control over events than we really do? Why are we so easily influenced by advertising even when we know exactly what advertisers are trying to accomplish? And why does your sense of time change so dramatically over the course of your life?

    Here to explore these and other fascinating questions about how your mind works is Art Markman, professor of psychology and marketing at the University of Texas at Austin. He is the author of Brain Briefs: Answers to the Most (and Least) Pressing Questions About Your Mind (https://amzn.to/2xcxdyJ). Art explains some of the hidden mental processes quietly shaping the way you experience the world — and why understanding them can help you better understand yourself.

    Your brain is doing a lot behind the scenes that you never notice. And some of what it is doing may explain behaviors and experiences you have probably wondered about for years.

    Art Markman’s website: http://www.smartthinkingbook.com/

    PLEASE SUPPORT OUR SPONSORS

    KA'CHAVA: Ka’Chava’s new Salted Caramel is the perfect balance of mouthwatering flavor and benefits. Embrace your salty side. Go to https://kachava.com and use promo code SYSK to get 15% off your first order!

    TREES.COM: Right now, ⁠https://Trees.com ⁠have great deals on planting essentials, up to half off on select plants. And listeners to our show get 20% OFF their purchase when using the promo code SYSK at checkout.

    MONARCH: Write your own money story with Monarch! Use promo code SYSK at ⁠⁠https://Monarch.com⁠⁠ to get your 1st year of Monarch Core half off at just $50

    VINTED: Ready to clean out your closet and make some extra money?Download the Vinted app for free and start listing! With no seller fees, you keep every dollar you earn and for a limited time, enjoy free shipping in the US on Vinted.

    WAYFAIR: Ready to upgrade your home for way less? Head to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Wayfair.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ right now to shop all things home and get your space ready for less.

    QUINCE: Find your next Fall favorites at Quince! Go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Quince.com/sysk⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for free shipping on your order and 365-day returns. Now available in Canada, too!

    DELL: Built for those who want better. The Dell XPS, built for you!

    INDEED: Get a $75 Sponsored Job credit to help get your job the premium status it deserves at ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Indeed.com/PODCAST⁠⁠⁠⁠⁠⁠⁠⁠⁠
    Learn more about your ad choices. Visit megaphone.fm/adchoices
  • Something You Should Know

    A Smarter Way to Make Big Life Changes & The Strange Rise of the House Cat

    14/09/2026 | 49 min
    Why do leaves turn such spectacular colors every fall? It seems as if the green simply changes to red, orange or yellow — but that isn’t quite what happens. There is a lot more going on inside those leaves than you might imagine. Listen as I explain the fascinating process that creates the colors of autumn. https://www.weather.gov/dvn/climate_fall_colors

    When you want to make a big change — lose weight, save money, get ahead at work, break a habit — the usual advice is to buckle down and try harder. But there may be a much smarter and easier way. Research shows that where you are and who you surround yourself with can dramatically change what you do and who you become. Angela Duckworth joins me to explain why changing your situation can sometimes be far more effective than relying on willpower — and how to deliberately put yourself in places and around people that bring out your best. Angela is a psychologist and professor at the University of Pennsylvania. Her TED Talk is one of the most watched of all time, and her book Grit was a #1 New York Times bestseller. Her new book is Situated: Find the People and Places That Bring Out Your Best (https://amzn.to/4xvpE3g).

    Cats are strange pets when you think about it. They can be affectionate one minute and act as if you don't exist the next. Yet humans have welcomed hundreds of millions of them into our homes. So how did this unlikely relationship begin? It turns out cats had something humans desperately needed — and humans had something cats wanted just as badly. Rod Phillips reveals the remarkable history of how cats worked their way into human civilization and ultimately into our homes and hearts. Rod is a professor of history at Carleton University in Ottawa, Canada, and author of Cats: A History (https://amzn.to/3SEKrCi).

    Why does food often taste so lousy on an airplane? You might blame the airline or whoever prepared your meal, but part of the problem is actually you. At 35,000 feet, something happens that can make perfectly good food taste surprisingly different. Listen and you may never judge airplane food quite the same way again. https://www.cntraveler.com/stories/2014-04-03/why-airline-food-tastes-so-bad

    PLEASE SUPPORT OUR SPONSORS

    TREES.COM: Right now, ⁠https://Trees.com ⁠have great deals on planting essentials, up to half off on select plants. And listeners to our show get 20% OFF their purchase when using the promo code SYSK at checkout.

    MONARCH: Write your own money story with Monarch! Use promo code SYSK at ⁠⁠https://Monarch.com⁠⁠ to get your 1st year of Monarch Core half off at just $50

    VINTED: Ready to clean out your closet and make some extra money?Download the Vinted app for free and start listing! With no seller fees, you keep every dollar you earn and for a limited time, enjoy free shipping in the US on Vinted.

    WAYFAIR: Ready to upgrade your home for way less? Head to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Wayfair.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ right now to shop all things home and get your space ready for less.

    QUINCE: Find your next Fall favorites at Quince! Go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Quince.com/sysk⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for free shipping on your order and 365-day returns. Now available in Canada, too!

    DELL: Built for those who want better. The Dell XPS, built for you!

    INDEED: Get a $75 Sponsored Job credit to help get your job the premium status it deserves at ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Indeed.com/PODCAST⁠⁠⁠⁠⁠⁠⁠⁠⁠
    Learn more about your ad choices. Visit megaphone.fm/adchoices
  • Something You Should Know

    The Secret Life of Gases & Why We Get Hooked - SYSK Choice

    12/09/2026 | 49 min
    Some very popular drinks can do a surprising amount of damage to your teeth. Which ones are the worst offenders? This episode begins with what certain drinks do to your tooth enamel and some simple ways to minimize the damage if you drink them. https://news.uthscsa.edu/more-u-s-teeth-susceptible-to-silent-enamel-eating-syndrome/

    You are surrounded by gases every moment of your life. They fill your lungs, power engines, warm the planet and help create stars—yet gases may be the least understood materials in our world. Mark Miodownik reveals the fascinating and often surprising ways gases shape our lives. He is professor of materials and society at University College London and author of It’s a Gas: The Sublime and Elusive Elements That Expand Our World (https://amzn.to/3XDpcjX).

    People casually say they’re “addicted” to their phones, shopping, social media or video games. But when does something you enjoy—or simply do a lot—cross the line into addiction? And why are some things so incredibly hard to stop? Psychotherapist Talitha Fosh explains what really makes us get hooked and what it takes to break free. She is author of Hooked: Why We Are Addicted and How to Break Free (https://amzn.to/3XDW8sq).

    The shoes you wear while driving can actually affect how safely you control the car—and some popular types of footwear are particularly bad choices. So what should you wear, and is driving barefoot really dangerous? Listen as I sort out the best and worst footwear for driving. https://www.rd.com/list/shoes-shouldnt-wear-driving/

    PLEASE SUPPORT OUR SPONSORS

    PLEASE SUPPORT OUR SPONSORS

    TREES.COM: Right now, ⁠https://Trees.com ⁠have great deals on planting essentials, up to half off on select plants. And listeners to our show get 20% OFF their purchase when using the promo code SYSK at checkout.

    MONARCH: Write your own money story with Monarch! Use promo code SYSK at ⁠⁠https://Monarch.com⁠⁠ to get your 1st year of Monarch Core half off at just $50

    VINTED: Ready to clean out your closet and make some extra money?Download the Vinted app for free and start listing! With no seller fees, you keep every dollar you earn and for a limited time, enjoy free shipping in the US on Vinted.

    WAYFAIR: Ready to upgrade your home for way less? Head to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Wayfair.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ right now to shop all things home and get your space ready for less.

    QUINCE: Find your next Fall favorites at Quince! Go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Quince.com/sysk⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for free shipping on your order and 365-day returns. Now available in Canada, too!

    DELL: Built for those who want better. The Dell XPS, built for you!

    INDEED: Get a $75 Sponsored Job credit to help get your job the premium status it deserves at ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Indeed.com/PODCAST⁠⁠⁠⁠⁠⁠⁠⁠⁠
    Learn more about your ad choices. Visit megaphone.fm/adchoices
  • Something You Should Know

    The Bizarre World of Product Testing & Understanding Highly Sensitive People

    10/09/2026 | 48 min
    When the power goes out, how long will food in your refrigerator and freezer stay safe? And how bad is it to open the door and check? Consumer Reports has some useful answers that could save you from throwing out perfectly good food—or eating something you shouldn’t. https://www.consumerreports.org/home-garden/emergency-preparedness/what-to-feed-your-family-when-the-power-is-out-a4425760304/

    Before you trust an airplane, a child’s toy or just about anything else, it has probably been subjected to some serious testing—and some of those tests get wonderfully weird. Engineers have fired chickens into jet engines and enlisted real bears to test bear-proof containers. Alex Davies takes us inside this strange, mostly invisible world of product testing. He is a senior editor at Amazon and author of Kobuk the Destroyer: And Other Tales from the Wild, Unseen World of Test Engineering (https://amzn.to/3UR4YEg).

    You may not consider yourself especially sensitive—but chances are you know someone who feels things more intensely than others. Criticism can really sting, rejection can linger, and an offhand remark can hit surprisingly hard. Why are some people wired this way, and is it something they need to change? Psychiatrist Dr. Sasha Hamdani explains the science of sensitivity, rejection and resilience. She is author of Too Sensitive: Rejection, Resilience, and the Science of Feeling Deeply (https://amzn.to/4c9bgFn).

    When you are suspicious that someone is lying to you, watching them for clues may be counterproductive. Those commonly believed visual giveaways are often inaccurate. But there is another way to help confirm
    whether someone is lying that can be much more accurate and it easy to do. https://www.theguardian.com/science/2026/may/14/hidden-secret-to-spotting-a-liar-voice-inflections

    PLEASE SUPPORT OUR SPONSORS

    TREES.COM: Right now, https://Trees.com have great deals on planting essentials, up to half off on select plants. And listeners to our show get 20% OFF their purchase when using the promo code SYSK at checkout.

    MONARCH: Write your own money story with Monarch! Use promo code SYSK at ⁠https://Monarch.com⁠ to get your 1st year of Monarch Core half off at just $50

    VINTED: Ready to clean out your closet and make some extra money?Download the Vinted app for free and start listing! With no seller fees, you keep every dollar you earn and for a limited time, enjoy free shipping in the US on Vinted.

    WAYFAIR: Ready to upgrade your home for way less? Head to ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Wayfair.com⁠⁠⁠⁠⁠⁠⁠⁠⁠ right now to shop all things home and get your space ready for less.

    QUINCE: Find your next Fall favorites at Quince! Go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Quince.com/sysk⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for free shipping on your order and 365-day returns. Now available in Canada, too!

    DELL: Built for those who want better. The Dell XPS, built for you!

    INDEED: Get a $75 Sponsored Job credit to help get your job the premium status it deserves at ⁠⁠⁠⁠⁠⁠⁠⁠https://Indeed.com/PODCAST⁠⁠⁠⁠⁠⁠⁠⁠
    Learn more about your ad choices. Visit megaphone.fm/adchoices
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Acerca de Something You Should Know
Sometimes all it takes is one little fact or one little piece of wisdom to change your life forever. That's the purpose and the hope of "Something You Should Know." In each episode, host Mike Carruthers interviews top experts in their field to bring you fascinating information and advice to help you save time and money, advance in your career, become wealthy, improve your relationships and help you simply get more out of life. In addition, Mike uncovers and shares short, engaging pieces of "intel" you can use to make your life better - today. Right now.
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