Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours. Most of the issues we hear about relate to companies in the UK, and many of them, we're happy to say, are fixable - particularly when On Your Behalf gets involved. But, here's something we want to know - Is it just us? Is it just us being kept on hold, or unable to get broadband in rural areas?
Is it just us losing bank branches in small towns or being bombarded by scam texts and emails? Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are. In this episode we're heading to Sweden to find out what issues and topics people there are struggling with, and what support is available when something goes wrong? Welcome to On Your Behalf - Is It Just Us? - Sweden Presenter: Linda McAuley
Producers: Daniel Lynch & Rhiannon Mulligan
Assistant Editor: Séamus Boyd
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20:12
Episode 4 - South Africa
Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours. Most of the issues we hear about relate to companies in the UK, and many of them, we're happy to say, are fixable - particularly when On Your Behalf gets involved. But, here's something we want to know - Is it just us? Is it just us being kept on hold, or unable to get broadband in rural areas?
Is it just us losing bank branches in small towns or being bombarded by scam texts and emails? Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are. In this episode we're heading to South Africa to find out what issues and topics people there are struggling with, and what support is available when something goes wrong? Welcome to On Your Behalf - Is It Just Us? - South Africa Presenter: Linda McAuley
Producers: Daniel Lynch & Rhiannon Mulligan
Assistant Editor: Séamus Boyd
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25:11
Episode 3 - Canada
Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours. Most of the issues we hear about relate to companies in the UK, and many of them, we're happy to say, are fixable - particularly when On Your Behalf gets involved. But, here's something we want to know - Is it just us? Is it just us being kept on hold, or unable to get broadband in rural areas?
Is it just us losing bank branches in small towns or being bombarded by scam texts and emails? Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are. In this episode we're heading to Canada to find out what issues and topics people there are struggling with, and what support is available when something goes wrong? Welcome to On Your Behalf - Is It Just Us? - Canada Presenter: Linda McAuley
Producers: Daniel Lynch & Rhiannon Mulligan
Assistant Editor: Séamus Boyd
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27:34
Episode 2 - Germany
Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours. Most of the issues we hear about relate to companies in the UK, and many of them, we're happy to say, are fixable - particularly when On Your Behalf gets involved. But, here's something we want to know - Is it just us? Is it just us being kept on hold, or unable to get broadband in rural areas?
Is it just us losing bank branches in small towns or being bombarded by scam texts and emails? Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are. In this episode we're heading to Germany to find out what issues and topics people there are struggling with, and what support is available when something goes wrong? Welcome to On Your Behalf - Is It Just Us? - Germany Presenter: Linda McAuley
Producers: Daniel Lynch & Rhiannon Mulligan
Assistant Editor: Séamus Boyd
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23:52
Episode 1 - Spain
Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours. Most of the issues we hear about relate to companies in the UK and many of them are fixable - particularly when On Your Behalf gets involved. But, we want to know - Is it just us? Is it just us being kept on hold or unable to get broadband in rural areas?
Is it just us losing bank branches in small towns or being bombarded by scam texts and emails? Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are.
In this episode we’re heading to Spain to find out what issues and topics people there are struggling with, and what support is available when something goes wrong? Welcome to On Your Behalf - Is It Just Us? – Spain Presenter: Linda McAuley
Producers: Daniel Lynch & Rhiannon Mulligan
Assistant Editor: Séamus Boyd
Anna Curran champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries:Write to:
OYB
BBC
Ormeau Avenue
BELFAST
BT2 8HQ
España