JuE Wong on How Supply Chain Becomes a CEO’s Growth Engine
What You’ll Learn:Why supply chain must sit at the strategy table - not behind itHow SKU discipline drives faster growth and cleaner marginsWhat “AI as servant” really means in ops leadershipWhy executional control beats theoretical plans every timeWhat separates founders who scale from those who stallHow to balance autonomy and shared services in multi-brand orgsHow ops becomes the difference between brand hype and brand healthQuotes:[00:07:25] – “Everything is theoretical - until the customer doesn’t get their order.” - JuE Wong[00:22:25] – “World domination with one SKU is better than SKU proliferation going nowhere.” - JuE Wong[00:30:59] – “AI is your servant, not your master.” - JuE Wong[00:35:08] – “If you’re not making money, it’s a hobby.” - JuE WongAbout the Guest:JuE Wong is CEO of PBG, a PE-backed portfolio of six brands and three manufacturers. A six-time CEO across public and private companies, she’s known for scaling teams, transforming operations, and embedding supply chain as a core lever for growth, not just cost.Links Mentioned:JuE Wong on LinkedInPerformance Beauty Group
Subscribe and Keep Learning!If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube
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38:35
How DHL’s Scott Ashbaugh Is Rethinking Logistics, Automation & USPS Reform
What You’ll LearnHow DHL responded to USPS’s $40B modernizationWhy DHL scrapped fixed automation in favor of flexibilityWhat “middle mile” scale looks like in actionWhy giving GMs shadow P&Ls boosted morale and resultsHow DHL realigns pricing and sales incentives to protect GPThe downstream risks of misjudging demand post-COVIDDHL’s mindset shift: from prediction to adaptabilityHighlights[00:00] Who is Scott Ashbaugh?[04:00] USPS reform: pain, logic, and adaptation[07:30] Network design: why DHL embraced the pullback[10:30] DHL’s middle mile moat[12:30] Warehouse automation: from fixed to flexible[18:00] Aligning ops, pricing, and sales strategy[23:00] Betting on customers: what DHL looks for[27:00] Pricing transparency as a competitive edge Quotes[00:05:08] “In an organization that big with that many stakeholders, you gotta take 10 steps forward knowing that you're gonna get beat up nine steps backward just to get one forward.” - Scott Ashbaugh:[00:13:04] “We got a crossbelt sorter… but it’s a very fixed machine. You can’t just unbolt it and move it.” Scott Ashbaugh:[00:21:24]: “They felt like they actually could control their fate. You really get to see the creativity of the folks in the field.” - Scott Ashbaugh[00:03:21] “When you can bring that empathy and that experience and that knowledge to the commercial side, it just resonates internally and externally tremendously.” - Dan Coll:About the GuestScott Ashbaugh is Chief Commercial Officer at DHL eCommerce Americas. With over 16 years of experience across operations, automation, and commercial strategy, Scott brings an insider’s view into how DHL scales under pressure while staying agile.Links MentionedDHL eCommerceScott Ashbaugh | LinkedIn
Subscribe and Keep Learning!If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube
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29:46
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29:46
How Tapestry Builds a Global, Agile, and Sustainable Supply Chain
What You’ll LearnWhat “agility” actually means in global supply chainsHow Tapestry integrates AI into allocation and planningReal examples of ESG in manufacturing (clean water, solar power)Why craftsmanship can't be rushed—and why that mattersThe role of customer feedback in design and operationsStore vs. DC: how fulfillment strategy adapts for luxuryHow to marry finance discipline with operational innovationHighlights[00:00:00] What is an agile supply chain in 2025?[00:03:59] Leading with a global, on-the-ground perspective[00:05:00] From data to design: listening to Gen Z[00:14:05] Craftsmanship takes years, not months[00:21:08] How Tapestry embeds sustainability in sourcing[00:24:13] Fulfillment automation, unboxing, and store pickup[00:29:20] AI’s role in cutting weeks off lead time[00:32:52] Final thoughts + where to follow VincentQuotes[00:00:00] “An agile supply chain is just a supply chain that’s evolving with time. We need to be where customers are.” — Vincent Golebiowski[00:05:00] “We used to design for design. Now, in 2025, the customer is more demanding. We need to listen more to the customer.” — Vincent Golebiowski[00:14:49] “You cannot build craftsmanship in a few months. It takes years to build a handbag factory to deliver the quality we need.” — Vincent Golebiowski[00:23:00] “Our partner tanneries clean the water so it’s even cleaner than what they were using. That makes me happy.” — Vincent GolebiowskiAbout the GuestVincent Golebiowski is SVP of Global Supply Chain Operations and CFO of Supply Chain at Tapestry, the global house of brands behind Coach, Kate Spade, and Stuart Weitzman. With prior leadership roles across L'Oréal and deep experience in Asia, Vincent brings a rare blend of financial rigor and supply chain fluency to leading resilient, customer-driven, and sustainable global operations.https://www.linkedin.com/company/tapestryinc/https://www.tapestry.comhttps://www.linkedin.com/in/vincentgolebiowski/
Subscribe and Keep Learning!If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube
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34:01
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34:01
Fixing the Cold Chain Energy Gap: Ndustrial’s Three Million Dollar AI Lesson
What You’ll Learn Why energy intensity is a smarter metric than efficiencyHow one site saved $3M by predicting utility peaksWhat most people get wrong about sustainability and profitabilityWhy digital twins fail in logistics—and how to fix themHow real-time WMS and energy data must integrateThe impact of automation on energy and throughputHow to reframe “everything as a unit of energy”Highlights[00:01:34] Jason’s journey from electrician to energy AI founder[00:05:18] How predictive models saved $3M at a cold chain site[00:08:00] Why energy intensity matters more than efficiency[00:10:18] The problem with fragmented warehouse tech[00:14:00] Blast freezing, throughput, and energy ROI[00:26:34] Sustainability without saying the wordQuotes[00:06:00] “We’ve saved that site about $3 million. It’s around $50,000 a month of savings if they can miss that utility grid peak.” — Jason Massey[00:14:00] “If I can blast freeze chicken in half the time, I can therefore blast freeze more chicken with the same level of energy.” — Jason Massey[00:26:34] “In a utopia world, you wouldn’t even be using the term sustainability. It would just be, this is how you do good business.” — Jason Massey[00:08:00] “Everything is a unit of energy—whether it’s manual labor or something else, there’s energy being consumed.” — Jason MasseyAbout the GuestJason Massey is the CEO and co-founder of Ndustrial, a company helping industrial and logistics operators slash energy costs and carbon intensity using AI. He’s worked across venture capital, clean energy, and industrial manufacturing—and now builds tools that drive measurable results in warehousing, cold storage, and 3PL networks.Links MentionedNdustrial: https://ndustrial.ioJason on LinkedIn: https://www.linkedin.com/in/jasonmassey/
Subscribe and Keep Learning!If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube
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31:23
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31:23
Smart Tech Choices in 3PL: Navigating AI & Robotics at Promat 2025
What You’ll Learn:Why orchestration platforms are the future of 3PLs, and how they outperform legacy WMS systems.The real ROI of small automation solutions for 3PLs with low upfront costs.How to evaluate fulfillment tech and avoid costly pilot mistakes.What the Greenfield vs. Brownfield debate means for your automation strategy.Why incremental scaling is the best approach for implementing automation in 3PLs.How AI and robotics are transforming the supply chain and fulfillment operations.Key takeaways from Promat and other industry conferences on next-gen warehouse tech. Highlights: [00:00:00] – Introduction to the episode & guest introductions[00:06:13] – The evolution of decision-making with AI[00:10:30] – Why orchestration-first is replacing WMS in modern warehouses[00:13:52] – Evaluating fulfillment tech and avoiding common pitfalls[00:18:10] – The ROI of small-scale automation for 3PLs[00:30:00] – Greenfield vs. Brownfield for automation—where should you start?[00:34:32] – Closing thoughts on smart scaling and what’s next for 3PLsQuotes: [00:06:39] “So I can spend 10%, 15% of my time compiling, and theoretically 80% of my time thinking. And that's going to be a game changer for us as an industry.” — Will O'Donnell[00:10:56] “The warehouse of the future is automation, robots, and an orchestrator. Not just a WMS.” — Erhan Musaoglu[00:19:18] “Innovation happens when you remove constraints. And a lot of constraints are self-imposed.” — Will O’Donnell\[00:27:00] “Don’t underestimate the simple solutions that are usually the best.” — Marv Cunningham About the Guests: Will O’Donnell — Global Head of Corporate Development at Prologis & Managing Partner of Prologis Ventures. Will leads investment into emerging supply chain tech with a macro lens on real estate and fulfillment convergence. https://www.linkedin.com/in/will-odonnell-553aa0a/Marv Cunningham — Global Head of Operations, Essentials at Prologis. Formerly of Amazon and GXO, Marv brings deep operational expertise and a track record of warehouse optimization at scale. https://www.linkedin.com/in/marvcunningham/Erhan Musaoglu — CEO of Logiwa. A serial WMS builder, Erhan now focuses on orchestration-first fulfillment software that integrates robotics, AI, and warehouse logic. https://www.linkedin.com/in/erhanmusaoglu/
Subscribe and Keep Learning!If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube
Get the inside perspective on how successful supply chain technology companies and e-commerce fulfillment providers win in today's competitive landscape. eCom Logistics Podcast gives you insights from the top leaders and experts to get you the answers to your most pressing supply chain issues.
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