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The Enterprise Edge

Mark Vigoroso, Founder and CEO, The Enterprise Edge | ex-CEO, CMO, CRO, CCO
The Enterprise Edge
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  • The Enterprise Edge - Sunil Ranka, Founder, Predikly | Automation Anywhere Partner | TEDx speaker
    Ready to future-proof your business - or risk becoming the next Kodak? In this must-see episode of The Enterprise Edge podcast, founder & CEO Mark Vigoroso sits down with Sunil Ranka, Silicon Valley entrepreneur, TEDx speaker, and founder of Predikly, to discuss the urgent reality of agentic AI and automation. Sunil pulls no punches: companies waiting on the sidelines for their competitors to adopt AI are already falling behind. With jaw-dropping examples - like a three-person team generating $30 million in annual revenue - he reveals how AI agents and automation are collapsing traditional business models and creating unprecedented opportunities for lean, high-revenue operations. Whether you're an executive navigating digital transformation or an entrepreneur eager to understand how AI is rewriting the rules of scale, this conversation delivers actionable insights on speed-to-market, avoiding costly implementation mistakes, and why embracing AI now isn't optional - it's survival. Don'tmiss this energizing look at the future of work, productivity, and innovation. Stream it now, and be sure to LIKE, SHARE and COMMENT!
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  • The Enterprise Edge - Phil Heltewig, Chief AI Officer, NiCE
    From talking teddy bears to transforming enterprise customer experiences, ⁠Philipp Heltewig⁠'s journey is nothing short of remarkable. As the newly appointed Chief AI Officer at ⁠NiCE⁠ (a $3 billion customer experience giant), following their acquisition of his company Cognigy, Phil reveals the fascinating origin story of how building AI software for a speaking teddy bear unexpectedly launched a 9-year mission to revolutionize how brands communicate with customers. In this Halloween Eve conversation, he unpacks NICE's latest AI Ops Center that keeps AI agents running flawlessly at enterprise scale, shares hard-won wisdom about startup focus ("say no to everything else"), and paints a compelling vision of a near-future where customers will have genuine, seamless conversations with brands across their entire lifecycle - from discovery to purchase to support. If you're curious about where agentic AI is taking customer experience, or simply want to hear a founder's candid take on pivoting, focus, and what happens when your startup gets acquired by a NASDAQ-traded powerhouse, this episode delivers insights you won't want to miss. Stream it now!
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  • The Enterprise Edge - Philipp Heltewig, Chief AI Officer, NiCE
    From talking teddy bears to transforming enterprise customer experiences, Philipp Heltewig's journey is nothing short of remarkable. As the newly appointed Chief AI Officer at NiCE (a $3 billion customer experience giant), following their acquisition of his company Cognigy, Phil reveals the fascinating origin story of how building AI software for a speaking teddy bear unexpectedly launched a 9-year mission to revolutionize how brands communicate with customers. In this Halloween Eve conversation, he unpacks NICE's latest AI Ops Center that keeps AI agents running flawlessly at enterprise scale, shares hard-won wisdomabout startup focus ("say no to everything else"), and paints acompelling vision of a near-future where customers will have genuine, seamless conversations with brands across their entire lifecycle - from discovery to purchase to support. If you're curious about where agentic AI is taking customer experience, or simply want to hear a founder's candid take onpivoting, focus, and what happens when your startup gets acquired by a NASDAQ-traded powerhouse, this episode delivers insights you won't want to miss. Stream it now!
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  • The Enterprise Edge - Sam Yen, Global Head of Enterprise Application Solutions, JP Morgan Payments
    Discover how two powerhouses are reimagining enterprise finance in the age of AI. In this episode of The Enterprise Edge podcast, recorded live from Oracle AI World 2025 in Las Vegas, host Mark Vigoroso sits down with Sam Yen, Global Head of Enterprise Application Solutions for JP Morgan Payments, to explore the cutting edge of treasury transformation. Learn how JP Morgan and Oracle are moving beyond proof-of-concepts to deliver real business value through enhanced ERP integrations, agentic AI collaboration, and seamless payment automation. Sam reveals the critical importance of human-in-the-loop AI design, shares surprising stories of clients switching platforms based on integration capabilities alone, and explains why combining ERP data with banking data creates unprecedented opportunities for working capital optimization. Whether you're a CFO, CIO, or treasury professional navigating the rapidly evolving AI landscape, this conversation offers pragmatic insights on building trust, managing risk, and positioning your organization to be future-ready in an agentic world. Stream it now, and be sure to LIKE, SHARE and COMMENT!
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  • The Enterprise Edge - Derek Gittoes, Vice President, Supply Chain Management, Oracle
    Discover how AI is revolutionizing supply chain management in this must-listen episode of The Enterprise Edge podcast, recorded live at Oracle AI World 2025. Host Mark Vigoroso sits down with Derek Gittoes, Oracle's Vice President of Supply Chain Management with 25 years of industry experience, to explore the seismic shift happening across global supply chains. Learn how AI agents are compressing multi-week analytical exercises into just 10 minutes, eliminating wasteful manual processes that have long plagued supply chain operations, and enabling companies to respond to disruptions with unprecedented speed. Derek shares real-world examples of autonomous workflows - from interpreting supplier recall notices to analyzing the complete impact of component changes across entire production ecosystems - and reveals why every customer conversation now centers on transformation rather than cost-cutting. Whether you're navigating tariff changes, combating labor shortages, or seeking to future-proof your operations, this episode delivers practical insights on how AI is augmenting human capability and driving the next generation of supply chain resilience. Stream it now, and be sure to LIKE, SHARE, and COMMENT!
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Globally syndicated podcast on Spotify, Amazon, Apple, and iHeart Radio with 60,000+ cross-industry business and tech leaders learning from the world’s enterprise technology innovators and pace-setters - ISVs, ERPs, GSIs, PEs, VCs and end-user CEOs, CIOs, CTOs, COOs - as they race to incorporate software, automation, services and emerging technologies like generative and agentic AI, IoT, hybrid cloud infrastructure and even quantum computing to transform business functions across all industries. Want to be a podcast guest? Email us at [email protected] and join the conversation!
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