UX Research Club

• S3-E6: Inside the Mind of a UX Research Leader: A Conversation with Linh Nguyen Slater

  Send us a textIn Today's episode, I am delighted to have a conversation with Linh Nguyen Slater.Linh is a seasoned research leader with over 15 years of experience designing and testing cutting-edge products across industries, including financial services, healthcare, automotive, and consumer technology.She’s passionate about leveraging customer insights to create meaningful, human-centred innovations and helping organisations design products that truly resonate with people.Currently, Linh is the Head of Research at NatWest, where she leads the research division to enhance the digital experiences of Retail Banking customers.Before that, she established the AI Research division at Jaguar Land Rover and led the Consumer Science team within Dyson’s Health and Beauty Innovation Labs.Linh is widely recognised as a thought leader in human-centred design, and today she’s here to share insights from her journey as a UXR leader.Linh LinkedIn 📖 Coming Soon: The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership Launching in November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI. If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee Thank you for listening and supporting the UX Research Club

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• S3-E5: Beyond Doing: The Shift to Leadership in UX Research

  Send us a textIn this episode, Emmanuelle explores the shift from doing research to leading it,  what leadership in UXR really means (influence, vision, impact), how to move from reactive delivery to shaping strategy, and reflection questions to grow your influence.📖 Coming Soon: The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership Launching in November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI. If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee Thank you for listening and supporting the UX Research Club

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• S3-E4: Why Data Protection Matter in UX research: A Conversation with Natasha den Dekker

  Send us a textIn Today's episode, I am delighted to have a conversation with Natasha den Dekker. Natasha is a Lead User Researcher working in the financial services industry, and today, we will be discussing data protection in user research. With extensive experience spanning the legal, healthcare, and public sectors, Natasha brings a rigorous and methodical approach to safeguarding customer data while driving meaningful insights. She also supports research democratization efforts, helping teams scale research responsibly and effectively.This is a conversation with someone who truly knows how to embed data protection into research at scale. Natasha LinkedIn📖 Coming Soon: The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership Launching in November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI. If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee Thank you for listening and supporting the UX Research Club

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• S3-E3: Why Coaching and Mentoring UXR Matter: A conversation with Javier Bargas-Avila

  Send us a textIn today's episode, I am delighted to have a conversation with Dr Javier Bargas-Avila.Dr. Javier Bargas-Avila is a UX Research Director with 20+ years of experience, passionate about building exceptional products and high-performing teams. He spent 14 years at Google leading UX research across Cloud, Ads, YouTube, and Play, after founding the HCI lab at the University of Basel.In 2025, he co-founded Astrolabium with Nina Weber, also a former Googler, focusing on coaching and mentoring for UX professionals. They support clients through career transitions, leadership growth, and job search coaching, working with individuals from junior to VP level.Javier is a very active member of the UX community, sharing valuable insights and his experience.Javier is a dedicated mentor, published author (30+ articles), and international speaker (150+ talks). He teaches at the University of Basel and the University of Applied Sciences.Javier's LinkedIn 📖 Coming Soon: The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership Launching in November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI. If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee Thank you for listening and supporting the UX Research Club

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• S3-E2: Why Research Ops Matters: A conversation with Kate Towsey

  Send us a textIn today's episode, I am delighted to have a conversation with TowseyKate Towsey is an independent strategic advisor, ResearchOps guru, and founder of the Cha Cha Club  a members' club for ResearchOps professionals. Kate has been at the forefront of ResearchOps for over a decade. The inventor of the widely used acronym PWDR (pau·duh)  for “people who do research,” Kate also wrote some of the earliest blog posts about setting up research operations, founded the ResearchOps Community, and launched the #WhatisResearchOps movement, putting ResearchOps on the map.Kate has delivered e-commerce, education, government, retail, and tech operations. She built and managed the Atlassian ResearchOps team, which is widely recognised as the benchmark for scaling research services and systems to hundreds of people and is the exemplar in the industry. She recently released her first book, Research That Scales: The Research Operations Handbook.Kate's website Kate's LinkedIn Substack 📖 Coming Soon: The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership Launching in November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI. If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee Thank you for listening and supporting the UX Research Club

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