In this episode, we’re tackling the questions YOU (our listeners) asked. From the pretty straightforward “How do you decide what to sell?” and “How do you know what your customers want?” to the more philosophical “Why don’t you have WiFi?” and “Why not sell your products online?” We collected your questions and gathered some super knowledgeable Crew Members to help us answer them. Tune in to find out, once and for all, why we don’t carry diapers, and why we do plan to keep introducing limited availability products.
Episode 14: Why Is Everyone So Nice?
We get a lot of questions here at Trader Joe's; perhaps surprisingly, by far the most common question has nothing to do with the things we sell or the locations of our stores. The question we get the most is, without a doubt, "Why is everyone so nice?" In this episode we take you inside Trader Joe's to find out the answer. Come with us to a Trader Joe's store in Chicago, and to a session of Trader Joe's University (yep, that's a thing). Join in on our chat with some of the people responsible for finding the great Crew Members you encounter in our stores. Discover some of our Crew's favorite TJ's products. It'll be nice. We promise.
Episode 13: The Plants & Flowers Edition
It's the episode where we talk about the abundant flowers and plants you'll find at your neighborhood Trader Joe's. We travel the world in search of the most beauteous blooms and festive flowers, and we bring them to you at prices that really define value. How on earth do we do it? Have a listen. Got a question you'd really like to ask the folks who make things happen here at TJ's? Send it to us at
Episode 12: Frozen. The Foods
Come with us on a delicious journey through the freezer case at Trader Joe's. Hear how frozen foods can be fresher than the "fresh" foods; come along as we sample some of our Customers' favorite frozen finds at a neighborhood Trader Joe's; find out about some new treats coming soon to a Trader Joe's near you. Along the way, we'll share some info about how long frozen food keeps in your freezer (a good long time, it turns out), and the very best way to prepare our much-loved Cauliflower Gnocchi. If you're a frozen foods fanatic, or even if you're more fickle about freezer fare, this episode of Inside Trader Joe's will leave you hungry for more. (Figuratively and literally, we hope)
Episode 11: Sustainability
Our approach to sustainability is simple. We all want to leave the planet a better place than we found it. At Trader Joe's, we're working hard to do just that, in part by reimagining how we approach packaging in our stores. We've eliminated certain types of packaging, we're reducing other types of packaging, and we're taking steps to remove more than a million pounds of plastic over the next year alone! We're going to the store, to a recycling plant, and to a next-generation manufacturing facility dedicated to making a positive impact, one plastic bottle at a time.