Climate change will have many direct and indirect effects on the quality and quantity of available water and will therefore impact on water services. The water sector must get involved in the local/regional/national crisis management. Water operators response needs to encompass both mitigation and adaptation. Listen to Caroline talk to Gilbert Nordenswan from Svenskt Vatten discuss why climate change matters. Music: Ron Gelinas; Windsurfing

How consumers receive their water services depends on their national, regional and even local authority.  Water governance can provide an overview about what kind of services water users or water customers get, how and why they pay for these services and who is responsible for ensuring that drinking water and waste water services are safely managed. Find out why water governance matters in this episode, with Carla Chiaretti! Music: Ron Gelinas; Windsurfing

Across Europe, our water services are mainly financed through the three T’s – taxes, tariffs and transfers. Are these sustainable enough to meet the challenges facing our sector and the compliance needed under EU legislation? We talk to Xavier Leflaive from the OECD about how why financing matters.  Music: Ron Gelinas; Windsurfing

Most of us give little thought to how our water arrives at our taps or how it is treated before being returned to the environment, but maybe we should value this essential service more than we do. In this episode, Klara Ramm talks to Caroline about why our water services matter. Music: Ron Gelinas; Windsurfing

Taxonomy will have a great impact on the water sector. But what is it and how will it affect our water services. Hear why taxonomy matters with Luigi del Giacco from Utilitalia.  Music - Ron Gelinas - Windsurfing