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How to Fix the Internet

Electronic Frontier Foundation (EFF)
How to Fix the Internet
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  • Separating AI Hope from AI Hype
    If you believe the hype, artificial intelligence will soon take all our jobs, or solve all our problems, or destroy all boundaries between reality and lies, or help us live forever, or take over the world and exterminate humanity. That’s a pretty wide spectrum, and leaves a lot of people very confused about what exactly AI can and can’t do. In this episode, we’ll help you sort that out: For example, we’ll talk about why even superintelligent AI cannot simply replace humans for most of what we do, nor can it perfect or ruin our world unless we let it.Arvind Narayanan studies the societal impact of digital technologies with a focus on how AI does and doesn’t work, and what it can and can’t do. He believes that if we set aside all the hype, and set the right guardrails around AI’s training and use, it has the potential to be a profoundly empowering and liberating technology. Narayanan joins EFF’s Cindy Cohn and Jason Kelley to discuss how we get to a world in which AI can improve aspects of our lives from education to transportation—if we make some system improvements first—and how AI will likely work in ways that we barely notice but that help us grow and thrive. In this episode you’ll learn about: What it means to be a “techno-optimist” (and NOT the venture capitalist kind) Why we can’t rely on predictive algorithms to make decisions in criminal justice, hiring, lending, and other crucial aspects of people’s lives How large-scale, long-term, controlled studies are needed to determine whether a specific AI application actually lives up to its accuracy promises Why “cheapfakes” tend to be more (or just as) effective than deepfakes in shoring up political support How AI is and isn’t akin to the Industrial Revolution, the advent of electricity, and the development of the assembly line Arvind Narayanan is professor of computer science and director of the Center for Information Technology Policy at Princeton University. Along with Sayash Kapoor, he publishes the AI Snake Oil newsletter, followed by tens of thousands of researchers, policy makers, journalists, and AI enthusiasts; they also have authored “AI Snake Oil: What Artificial Intelligence Can Do, What It Can’t, and How to Tell the Difference” (2024, Princeton University Press). He has studied algorithmic amplification on social media as a visiting senior researcher at Columbia University's Knight First Amendment Institute; co-authored an online a textbook on fairness and machine learning; and led Princeton's Web Transparency and Accountability Project, uncovering how companies collect and use our personal information. 
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  • Smashing the Tech Oligarchy
    Many of the internet’s thorniest problems can be attributed to the concentration of power in a few corporate hands: the surveillance capitalism that makes it profitable to invade our privacy, the lack of algorithmic transparency that turns artificial intelligence and other tech into impenetrable black boxes, the rent-seeking behavior that seeks to monopolize and mega-monetize an existing market instead of creating new products or markets, and much more. Kara Swisher has been documenting the internet’s titans for almost 30 years through a variety of media outlets and podcasts. She believes that with adequate regulation we can keep people safe online without stifling innovation, and we can have an internet that’s transparent and beneficial for all, not just a collection of fiefdoms run by a handful of homogenous oligarchs. In this episode you’ll learn about: Why it’s so important that tech workers speak out about issues they want to improve and work to create companies that elevate best practices  Why completely unconstrained capitalism turns technology into weapons instead of tools How antitrust legislation and enforcement can create a healthier online ecosystem Why AI could either bring abundance for many or make the very rich even richer The small online media outlets still doing groundbreaking independent reporting that challenges the tech oligarchy Kara Swisher is one of the world's foremost tech journalists and critics, and currently hosts two podcasts: On with Kara Swisher and Pivot, the latter co-hosted by New York University Professor Scott Galloway.  She's been covering the tech industry since the 1990s for outlets including the Washington Post, the Wall Street Journal, and the New York Times; she is an New York Magazine editor-at-large, a CNN contributor, and cofounder of the tech news sites Recode and All Things Digital. She also has authored several books, including “Burn Book” (Simon & Schuster, 2024) in which she documents the history of Silicon Valley and the tech billionaires who run it. 
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  • Finding the Joy in Digital Security
    Many people approach digital security training with furrowed brows, as an obstacle to overcome. But what if learning to keep your tech safe and secure was consistently playful and fun? People react better to learning, and retain more knowledge, when they're having a good time. It doesn’t mean the topic isn’t serious – it’s just about intentionally approaching a serious topic with joy. That’s how Helen Andromedon approaches her work as a digital security trainer in East Africa. She teaches human rights defenders how to protect themselves online, creating open and welcoming spaces for activists, journalists, and others at risk to ask hard questions and learn how to protect themselves against online threats. She joins EFF’s Cindy Cohn and Jason Kelley to discuss making digital security less complicated, more relevant, and more joyful to real users, and encouraging all women and girls to take online safety into their own hands so that they can feel fully present and invested in the digital world. In this episode you’ll learn about: How the Trump Administration’s shuttering of the United States Agency for International Development (USAID) has led to funding cuts for digital security programs in Africa and around the world, and why she’s still optimistic about the work The importance of helping women feel safe and confident about using online platforms to create positive change in their communities and countries Cultivating a mentorship model in digital security training and other training environments Why diverse input creates training models that are accessible to a wider audience How one size never fits all in digital security solutions, and how Dungeons and Dragons offers lessons to help people retain what they learn Helen Andromedon – a moniker she uses to protect her own security – is a digital security trainer in East Africa who helps human rights defenders learn how to protect themselves and their data online and on their devices. She played a key role in developing the Safe Sisters project, which is a digital security training program for women. She’s also a UX researcher and educator who has worked as a consultant for many organizations across Africa, including the Association for Progressive Communications and the African Women’s Development Fund. 
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  • Cryptography Makes a Post-Quantum Leap
    The cryptography that protects our privacy and security online relies on the fact that even the strongest computers will take essentially forever to do certain tasks, like factoring prime numbers and finding discrete logarithms which are important for RSA encryption, Diffie-Hellman key exchanges, and elliptic curve encryption. But what happens when those problems – and the cryptography they underpin – are no longer infeasible for computers to solve? Will our online defenses collapse? Not if Deirdre Connolly can help it. As a cutting-edge thinker in post-quantum cryptography, Connolly is making sure that the next giant leap forward in computing – quantum machines that use principles of subatomic mechanics to ignore some constraints of classical mathematics and solve complex problems much faster – don’t reduce our digital walls to rubble. Connolly joins EFF’s Cindy Cohn and Jason Kelley to discuss not only how post-quantum cryptography can shore up those existing walls but also help us find entirely new methods of protecting our information. In this episode you’ll learn about: Why we’re not yet sure exactly what quantum computing can do yet, and that’s exactly why we need to think about post-quantum cryptography now What a “Harvest Now, Decrypt Later” attack is, and what’s happening today to defend against itHow cryptographic collaboration, competition, and community are key to exploring a variety of paths to post-quantum resilienceWhy preparing for post-quantum cryptography is and isn’t like fixing the Y2K bugHow the best impact that end users can hope for from post-quantum cryptography is no visible impact at allDon’t worry—you won’t have to know, or learn, any math for this episode!  Deidre Connolly is a research and applied cryptographer at Sandbox AQ with particular expertise in post quantum encryption. She also co-hosts the “Security Cryptography Whatever” podcast about modern computer security and cryptography, with a focus on engineering and real-world experiences. Earlier, she was an engineer at the Zcash Foundation – a nonprofit that builds financial privacy infrastructure for the public good – as well as at Brightcove, Akamai, and HubSpot. 
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  • Securing Journalism on the ‘Data-Greedy’ Internet
    Public-interest journalism speaks truth to power, so protecting press freedom is part of protecting democracy. But what does it take to digitally secure journalists’ work in an environment where critics, hackers, oppressive regimes, and others seem to have the free press in their crosshairs? That’s what Harlo Holmes focuses on as Freedom of the Press Foundation’s digital security director. Her team provides training, consulting, security audits, and other support to newsrooms, independent journalists, freelancers, documentary filmmakers – anyone who is making independent journalism in the public interest – so that they can do their jobs more safely and securely. Holmes joins EFF’s Cindy Cohn and Jason Kelley to discuss the tools and techniques that help journalists protect themselves and their sources while keeping the world informed.  In this episode you’ll learn about: The importance of protecting online anonymity on an ever-increasingly “data-greedy” internet. How digital security nihilism in the United States compares with regions of the world where oppressive and repressive governance are more common Why compartmentalization can be a simple, easy approach to digital security The need for middleware to provide encryption and other protections that shield sources’ anonymity and journalists’ work product when using corporate data platforms How podcasters, YouTubers, and TikTokers fit into the broad sweep of media history, and need digital protections as well Harlo Holmes is the chief information security officer and director of digital security at Freedom of the Press Foundation. She strives to help individual journalists in various media organizations become confident and effective in securing their communications within their newsrooms, with their sources, and with the public at large. She is a media scholar, software programmer, and activist. Holmes was a regular contributor to the open-source mobile security collective Guardian Project, where she spearheaded the media metadata verification initiative currently empowering ProofMode, Save by OpenArchive, eyeWitness to Atrocities, and others. 
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The internet is broken—but it doesn’t have to be. If you’re concerned about how surveillance, online advertising, and automated content moderation are hurting us online and offline, the Electronic Frontier Foundation’s How to Fix the Internet podcast offers a better way forward. EFF has been defending your rights online for over thirty years and is behind many of the biggest digital rights protections since the invention of the internet. Through curious conversations with some of the leading minds in law and technology, this podcast explores creative solutions to some of today’s biggest tech challenges. Hosted by EFF Executive Director Cindy Cohn and EFF Associate Director of Digital Strategy Jason Kelley, How to Fix the Internet will help you become deeply informed on vital technology issues as we work to build a better technological future together.
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