Jake Burghardt explores why so much research goes unused , why timing matters more than tools , and how to transform insights into real impact for teams and strategy .
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Episode Chapters:
00:00 – Why Careers Shouldn’t Hinge on One Team
00:30 – Welcome and Introduction
01:27 – Jake’s Work at Amazon and the Intersection of Ops
03:00 – Early Days: Patents, Psychology, and Consulting Work
05:46 – Becoming a Generalist Across Disciplines
08:05 – The Rise of Research, Design, and Product Ops
10:12 – Writing Stop Wasting Research and the Story Behind the Title
13:45 – Timing Research to Influence Planning Cycles
16:52 – Who Can Reduce Research Waste in Large Orgs?
21:14 – Root Causes of Research Waste: Preparation, Motivation, Integration
27:09 – The Challenge of Prioritising Insights
31:30 – What Competitors Would Pay to Know You Forgot
36:32 – Tools, Repositories, and Making Insights Stick
42:00 – Practical Ways to Promote Overlooked Insights
1:03:00 – Closing Reflections and Where to Find Jake
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Who is Jake Burghardt?
Jake Burghardt is a veteran of the research, product, and design worlds, helping organisations close the gap between what they know and what they act on. His upcoming book, *Stop Wasting Research*, offers a new framework for turning insights into action.
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Find Jake Burghardt here:
LinkedIn → https://www.linkedin.com/in/jakeburghardt/
Blog → https://medium.com/integrating-research
Newsletter → https://www.integratingresearch.com/newsletter
Book: Stop Wasting Research → https://www.integratingresearch.com/#book
======
Subscribe to Brave UX
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Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805
Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK
YouTube: https://www.youtube.com/@TheSpaceInBetween
Podbean: https://braveux.podbean.com/
======
Follow Brave UX for more great content!
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
TikTok: https://www.tiktok.com/@brave_ux
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/
The Space InBetween Website: https://thespaceinbetween.co.nz/
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1:05:39
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1:05:39
Ehab Bandar - Designing a Life of Creative Freedom
Ehab Bandar shares why creative freedom, curiosity, and human connection matter more than ever in design — exploring how resilience, adaptability, and gratitude shape a lasting career in UX .
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Episode Chapters:
00:00 – Designing with First Principles in Mind
00:45 – Welcome and Introduction
02:10 – Meet Ehab Bandar
04:20 – From Architecture to Design Strategy
07:05 – Founding Big Tomorrow and Its Mission
10:40 – Learning from Corporate Clients and Early Struggles
14:00 – Why Culture Shapes Every Design Decision
17:45 – Balancing Human Needs and Business Demands
22:18 – The Role of Design in Tackling Climate Change
27:00 – Shifting From Growth at All Costs to Responsible Growth
31:42 – Why Designers Must Think Like Futurists
36:15 – Systemic Design and the Power of Long-Term Thinking
41:00 – Teaching Organizations to See the Bigger Picture
46:20 – Why Leadership Needs a Broader Design Lens
52:05 – Building Resilience in Times of Uncertainty
57:30 – Closing Reflections and Where to Find Ehab
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Who is Ehab Bandar?
Ehab Bandar is a seasoned UX design leader and independent consultant whose career spans fintech, real estate, hospitality, and beyond .
He has:
Led design teams for clients like Airbnb and Charles Schwab
Founded Bigtable, a design and innovation consulting firm
Shared insights through *The Experience Architect* newsletter
Taught graduate design courses at the Academy of Art University
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Find Ehab Bandar here:
LinkedIn → https://www.linkedin.com/in/ehabbandar/
Bigtable → https://bigtable.co/
Website → https://www.ehabbandar.com/
Substack → https://ehabbandar.substack.com/
======
Subscribe to Brave UX
Like what you heard?
🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show!
Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805
Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK
YouTube: https://www.youtube.com/@TheSpaceInBetween
Podbean: https://braveux.podbean.com/
======
Follow Brave UX for more great content!
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
TikTok: https://www.tiktok.com/@brave_ux
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/
The Space InBetween Website: https://thespaceinbetween.co.nz/
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1:08:37
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1:08:37
Chetana Deorah - From Silicon Valley to Soulful Design
Chetana Deorah explores what it means to step off the career treadmill , rediscover creativity beyond metrics , and build a life rooted in connection, community, and courage —sharing why the most meaningful design often begins within .
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Episode Chapters:
00:00 – Growing Up in a Sheltered Business Family
00:30 – Welcome and Introduction
02:11 – Meet Chetana Deorah
03:24 – Opening with a Poem by Sri Aurobindo
04:30 – Leaving Silicon Valley and Returning to India
07:30 – Life and Purpose in Auroville
12:00 – Yoga as Union, Not Just Asana
13:34 – Leaving India to Resist Cultural Norms
17:38 – The Marriage Path She Refused
20:16 – Her Father’s Rebellious Influence and Strength
25:00 – Seeing India Change While Living Abroad
29:00 – Asking: “Is There Another Ladder to Climb?”
33:01 – From Busyness to Learning How to Do Nothing
42:54 – Creativity and Community Projects in Auroville
50:00 – Rethinking Money, Growth, and Human Unity
57:30 – Lessons From Silicon Valley on Bravery and Growth
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Who is Chetana Deorah?
Chetana Deorah is a seasoned design leader, educator, and community builder whose career bridges tech, creativity, and social impact .
She has:
Led product design at Netflix, Scribd, Yahoo, Pivotal Labs, and Pentagram
Shaped global digital experiences for hundreds of millions of users
Founded community projects in India focused on art, sustainability, and human connection
Chosen a new path outside Silicon Valley to explore soulful, human-centered design
======
Find Chetana Deorah here:
LinkedIn: https://www.linkedin.com/in/chetanadeorah/
======
Subscribe to Brave UX
Like what you heard?
🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show!
Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805
Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK
YouTube: https://www.youtube.com/@TheSpaceInBetween
Podbean: https://braveux.podbean.com/
======
Follow Brave UX for more great content!
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
TikTok: https://www.tiktok.com/@brave_ux
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/
The Space InBetween Website: https://thespaceinbetween.co.nz/
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1:12:54
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1:12:54
Thomas Girard – Finding Creativity in Unexpected Places
Thomas Girard brings a thoughtful lens to design, creativity, and resilience 🌍 — sharing why processes matter 🧠, and how the quiet work of reflection can shape the future of design 🚀.
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Episode Chapters:
00:00 – Why Design’s Processes Still Matter
00:30 – Welcome and Introduction
02:09 – Meet Thomas Girard
04:19 – Family Legacy, Photography, and Airports as “Non-Places”
07:33 – Cultural Similarities and Craving the Familiar
11:38 – Cities That Shaped Thomas’s Design Perspective
12:24 – Preparing for and Delivering a Two-Minute TED Talk
17:04 – Listening to Yourself While Public Speaking
19:00 – Overcoming Stage Fright and Speaking as an Introvert
21:30 – Breaking Out of the Design Echo Chamber
23:03 – The Strengths and Future of Design Education
27:00 – Pairing Design and AI Without Losing the Human Lens
33:07 – Low-Fidelity Prototyping Through Conversation
35:00 – Launching and Growing the Unique Ways Podcast
50:24 – Life or Death Typography and Teaching Students to See Type
57:30 – What Designers Must Not Lose as the Field Evolves
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Who is Thomas Girard?
Thomas Girard is a design educator, writer, and speaker whose work bridges creativity, innovation, and resilience 🌍.
He has:
✅ Delivered keynotes at UXIndia and Sorbonne University
✅ Earned multiple Emerging Scholar awards for his contributions to design
✅ Authored the memoir Son of Greg Girard
✅ Built UNIQUEWAYS, a podcast uncovering different perspectives on success and creativity
======
Find Thomas Girard here:
LinkedIn: https://www.linkedin.com/in/onthomas/
Podcast: https://uniqueways.ca
======
Subscribe to Brave UX
Like what you heard?
🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show!
Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805
Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK
YouTube: https://www.youtube.com/@TheSpaceInBetween
Podbean: https://braveux.podbean.com/
======
Follow Brave UX for more great content!
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
TikTok: https://www.tiktok.com/@brave_ux
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/
The Space InBetween Website: https://thespaceinbetween.co.nz/
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1:01:47
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1:01:47
Theresa Neil – Designing Healthcare That Actually Cares
Theresa Neil is reshaping the future of healthcare 🚀, challenging outdated systems 🧠, and championing women’s health innovation when it’s needed most 🌍 — reminding us that the stakes in design have never been higher ❤️.
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Episode Chapters:
00:00 – Why “Move Fast and Break Things” Doesn’t Work in Healthcare
01:00 – Welcome and Introduction
02:11 – Meet Theresa Neil
03:03 – From Chef to UX Designer
05:22 – Early UX Work at Sabre and Founding Guidea
14:09 – Building a Woman-Led Company
15:43 – Becoming a Feminist Through Women’s Health Work
22:30 – Cultural Discomfort Around Menopause and Women’s Health
28:47 – Postpartum Innovation and Investor Blindness
33:00 – Research Gaps in Women’s Health Trials
37:51 – Why Female Health Remains Taboo
40:08 – Political Forces and Women’s Healthcare Access
43:18 – Spite Tracking and Patient Advocacy
50:15 – When Clients Don’t Want to Hear UX Research
58:00 – Why Healthcare Still Isn’t Patient-Centric
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Who is Theresa Neil?
Theresa Neil is the Founder of Guidea, an award-winning, women-owned and led product design firm specialising in medtech and digital health innovation 🚀.
She has:
Led UX for companies like Roche, Johnson & Johnson, and Cigna
Designed digital health solutions impacting over a billion users worldwide
Launched Femovate, a femtech incubator supporting 28 product launches and 14 clinical trials
Helped startups secure over $100 million in funding
Advocated globally for inclusive design and women's health innovation
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Find Theresa Neil here:
LinkedIn: https://www.linkedin.com/in/theresaneil/
Website: https://www.guidea.co/
Femovate: https://www.femovate.com/
======
Subscribe to Brave UX
Like what you heard?
🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show!
Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805
Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK
YouTube: https://www.youtube.com/@TheSpaceInBetween
Podbean: https://braveux.podbean.com/
======
Follow Brave UX for more great content!
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
TikTok: https://www.tiktok.com/@brave_ux
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/
The Space InBetween Website: https://thespaceinbetween.co.nz/
Welcome to the Brave UX with Brendan Jarvis podcast, your go-to destination for exploring the intersection of UX research, design, and product. Do you share a passion for developing and launching products that deliver superior and ethical experiences? If so, join your host, Brendan Jarvis, as he talks to industry and thought leaders in UX, product management, and product design. Get inspired and informed, and challenge yourself to become a better leader and think outside the canvas, both in what you do and occasionally in who you are.