Accenture Management Consulting Podcast Series

• Contact Center Vendor Management Framework—Podcast - Audio

  Listen to Accenture’s contact center vendor management framework podcast to find out how to select the right vendors and build strategic relationships with them.

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  6:02
• Leading Edge Pricing—Podcast - Audio

  Listen to Accenture’s Leading-edge Pricing podcast to learn how companies can employ cost and price waterfall models for competitive pricing and negotiating profitable deals.

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  6:04
• Global Manufacturing Industry 2013: Spotlight on Manufacturing Leaders—Podcast - Audio

  Listen to the Accenture 2013 Global Manufacturing Study podcast to understand what manufacturing leaders are doing differently to address market challenges.

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  5:09
• Customer Service: Broken Promises Survey—Podcast - Audio

  Listen to the Accenture Broken Promises podcast on the impact of customer service management on a company’s brand image.

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  6:53
• Bringing Science to Selling—Podcast - Audio

  Listen to podcast with a managing director of Accenture Sales and Customer Services practice discusses applying the science of analytics to selling.

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  9:34

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